Ho Nguyen Long
AI-Driven Test Manager with 16 years of experience leading QA strategy, test management, and AI-powered testing across complex software environments. Transforms QA from reactive testing into proactive, automation-focused, and engineering-driven quality practices.
AI-Driven Test Manager with 16 years of experience leading end-to-end quality strategy, test management, and QA transformation across Insurance, Banking, Telecom, and E-Learning domains. Proven ability to combine strong QA leadership, Agile delivery, and AI-powered testing practices to improve product quality, accelerate testing cycles, and reduce delivery risk.
Experienced in building strategic test roadmaps, defining test plans, managing cross-functional QA teams, and applying AI-based automation tools such as testRigor to enhance test coverage, regression efficiency, and release confidence. Skilled at transforming QA from reactive testing into proactive, engineering-driven and AI-enabled quality practices aligned with business goals, KPIs, and stakeholder expectations.
- 16 years leading QA across Insurance, Banking, Telecom & E-Learning domains
- Dual-role QA Lead & Scrum Master on multiple concurrent projects
- Managed cross-functional teams of up to 60+ members across 4 squads
- PMP certified with Google Project Management & AI-based automation credentials
- Extensive experience with testRigor, Katalon Studio, JIRA, Azure DevOps & more
- Serving as QA Lead and Scrum Master across multiple projects simultaneously
- Leading manual and automation testing initiatives for quality assurance
- Defining Test Strategy, Test Plans and applying testing methodologies end-to-end
- Performing GO/NO GO quality evaluations for each delivery
- Led a group of 6 testers working under Scrum framework
- Communicated with onshore team on testing coverage and quality
- Worked closely with automation teams to increase test coverage
- Weekly client meetings to update project quality status
- Managed testing projects and served as Scrum Master across multiple engagements
- Analyzed and clarified requirements; planned sprint schedules
- Trained and onboarded new team members quickly
- Served as contact point between US clients and QA teams
- Executed test cases across web and enterprise platforms
- Set up test environments and deployed builds
- Troubleshot and supported onshore teams for testing issues